Hardware Maintenance

When Original Equipment Manufacturer (OEM) warranty is expiring, many companies may think there are 2 options:

Extend the warranty with your OEM or Purchase new hardware 

There is a 3rd option! We can provide your post-warranty or EOSL support at a fraction of the cost. Most companies save over 50% of the warranty costs with our solutions.

Our maintenance plans are flexible and tailored to individual needs. Hardware maintenance is typically a yearly contract, that includes remote support, on site labor, and the necessary parts. We also work with organizations to provide standard response times to restore commitments accommodating mission critical systems.

Hardware maintenance features include: We provide support on nearly all types of hardware devices:
  • Single service provider for multiple OEMs
  • 24x7x365 dispatch 
  • Robust, web-based reporting capabilities with monthly reporting metrics
  • Consistent achievement of customized contracted SLAs 
  • Mainframes
  • Midrange Servers
  • Rack Servers
  • Storage Devices 
  • Network Equipment 
  • Power Supply Equipment 
  • Desktops 
  • Laptops 

We also support most major equipment brands.

We maintain a variety of authorizations, certifications, and partnerships to ensure our ability to deliver legendary service. We also maintain direct original equipment manufacturer (OEM) relationships. 

IBM Hardware Maintenance and Support

IBM Server Maintenance: P Series, I Series, Z Series, X Series, Netfinity, AS400

IBM Storage Maintenance: Total Storage Disk Systems, Ultrium, MagStar, Optical Library Data Server, RAMAC Virtual Disk Array, DS Series, EXP Series, N Series

Hitachi Hardware Maintenance and Support

Hitachi Server Maintenance: Advance Systems

Hitachi Storage Maintenance: Freedom, Thunder, AMS, USP, SVP

Sun/Oracle Hardware Maintenance and Support

Sun/Oracle Server Maintenance: SPARC, SunFire, Netra, Ultra, X-X86 Series

Sun/Oracle Storage Maintenance: StorEdge, FlexLine, L Libraries, SL Libraries, StorageTek

EMC Hardware Maintenance and Support

EMC Server Maintenance: CLARiiON, Connectrix

EMC Storage Maintenance: Celerra, Symmetrix, CLARiiON, VNX

Dell Hardware Maintenance and Support

Dell Server Maintenance: PowerEdge, VRTX

Dell Storage Maintenance: PowerVault, Equallogic

Fujitsu Hardware Maintenance and Support

Fujitsu Server Maintenance: PrimePower

Fujitsu Storage Maintenance: Eterus

Quantum Hardware Maintenance and Support

Quantum Storage Maintenance: Scalar, L Libraries, M Libraries, P Libraries, Adic

Nexsan Hardware Maintenance and Support

Nexsan Storage Maintenance: SASBOY, GX4, SATABeast, E18

Cisco Hardware Maintenance and Support

Cisco Server Maintenance: Media Convergence Server, UCS Manager

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